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FAQ

The Story of Mossto

The Mossto brand

How can I invest in MosstoUSA?

ORDERS

How will I know if my order is confirmed?

Can I make changes or cancel my online order?

Can I change the style, color or size after an order is placed?

When is my order shipped?

How can I track the status of my order?

What is a Pre Order item? What if I want to cancel a Pre Order?

How can I find a Mossto shoe I am looking for?

BILLING & SHIPPING

What forms of payment are accepted for online purchases?

Why do I have to pay sales tax on my order?

What shipping options are available in the continental USA?

When is my order shipped?

Can I ship an order to a P.O. box?

Can I ship an order to a foreign country?

Can I ship an order to multiple addresses?

RETURN POLICY

Return policy

PRIVACY & TECH SUPPORT

Is it safe to use my credit card?

Why is MosstoUSA.com so safe?

What browser works best with the MosstoUSA.com site?

Contact MosstoUSA

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